<h1>FAQ</h1>

FAQ

Everything you want to know

  • Choose & Personalize

    Choose your chair style, upholstery, and leg finish, and customize every detail so it fits your space perfectly.

  • Receive your brochure

    Write to us at shop@vaya-home.com to receive a brochure with color samples and final options.

  • Made to order

    Once you confirm, we craft the chair by hand and with care - made especially for you, to order, using high-quality materials.

  • Delivered to your door

    We’ll deliver your finished piece within 2–4 weeks.

Frequently Asked Questions

Can I customize the upholstery or the leg style?
Yes, you can choose from various upholstery options and leg finishes to match your style and space perfectly.
Do you offer color samples?
Of course! Just write to us at shop@vaya-home.com and we’ll send you a brochure with the available upholstery options for the chair you’ve selected.
How long does the delivery take?
Delivery usually takes between 2 and 4 weeks, depending on your location and the customizations you’ve chosen.
Do you deliver abroad?
Yes, we offer international delivery to countries in Europe. Prices and delivery times vary depending on the region.
Can I return personalized furniture?
Custom-made furniture cannot be returned, but if there’s a defect or damage, we’ll respond quickly to resolve the issue.
Do you offer trade or bulk discounts?
Yes, we offer discounts for designers, business clients, and bulk orders. Contact our team at shop@vaya-home.com for details.
Send us a message!

Contact Form

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Union Pay
  • Visa