<h1>FAQ</h1>

FAQ

Everything You Want To Know

  • Choose & Customize

    Pick your chair style, select your fabric and leg finish, and personalize every detail to match your space

  • Receive Your Brochure

    Email us at shop@vaya-home.com to receive a brochure with color swatches and final options

  • Crafted to Order

    Once you confirm, we handcraft your chair with care- made-to-order just for you, with quality materials.

  • Delivered to Your Door

    We will deliver your finished piece in 2-4 weeks.

Frequently asked questions

Give your customers more details about your online store

Can I customize the fabric or leg style?

Yes, you can choose from a variety of fabric options and leg finishes to match your style and space.

Do you offer color samples?

Absolutely! Just email us at shop@vaya-home.com and we will send you a brochure with available fabric options for your chosen chair.

How long does delivery take?

Delivery typically takes between 2-4 weeks, depending on your location and customization choices.

Do you ship internationally?

Yes, we offer international shipping to countries in Europe. Shipping rates and times vary by region.

Can I return a customized chair?

Customized chairs are final sale, but if there is a defect or damage, we will work quickly to resolve it.

Do you offer trade or bulk discounts?

Yes, we offer discounts for designers, businesses, and bulk orders. Reach out to our team for details at shop@vaya-home.com

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